Procedure - Trip Preparation
Purpose
To outline the necessary steps for drivers to prepare adequately for their journeys, ensuring a safe and successful trip.
Scope
This procedure applies to all drivers responsible for transporting passengers or goods for the organization.
Definition
Trip Preparation refers to the comprehensive tasks and checks a driver must complete before commencing a journey. This process ensures that the vehicle is in optimal condition and properly equipped and that the driver is fully informed about the trip details.
- Vehicle Maintenance Check
Pre-Trip Inspection: Conduct a thorough pre-trip inspection of the vehicle to ensure it is in optimal condition. This includes checking:
- Engine oil, coolant, brake fluid, and other essential fluids.
- Tire pressure, including the spare tire.
- Functionality of lights, indicators, horns, and wipers.
- Brakes, steering, and suspension systems.
- Fuel level and availability of necessary tools, such as a jack and wrench.
Report Issues: Immediately report any issues or potential hazards to the maintenance team or Transport Officer for prompt resolution. - Stock Your Vehicle
Emergency Supplies: Ensure the vehicle is stocked with emergency supplies, including:
- A first aid kit.
- Fire extinguisher.
- Reflective triangles or flares.
- Jumper cables.
Passenger Amenities: For passenger comfort, check the availability of:
- Cold water
- Tissue Box
- iPhone Charger
Trip Briefing: Obtain a detailed briefing from the Transport Officer regarding:
- The purpose of the trip and destination.
- The number of passengers or nature of goods to be transported.
- Any specific instructions or requirements for the trip.
Contact Information: Ensure you have the Transport Officer's contact information for emergencies or updates during the trip. - Radio Communication
Check Equipment: Test the radio communication equipment to ensure it functions correctly.
Protocol Review: Review the communication protocol with the Transport Officer, including:
- Frequency to be used.
- Check-in intervals during the trip.
Practice Communication: If necessary, practice using the radio to ensure clear and effective communication. - Driver Etiquette
Professional Conduct: Maintain a high level of professionalism at all times. This includes:
- Do not initiate conversation with passengers unless they engage you first. This ensures that passengers who prefer a quiet journey are respected.
- Adhering to traffic laws and regulations.
- Driving defensively and courteously.
- Keeping the vehicle clean and presentable.
Passenger Interaction: Respond politely and briefly if a passenger engages in conversation. Be mindful of cues that indicate whether they wish to continue the conversation or prefer silence.
Punctuality: Ensure timely departure and arrival. Do not keep travelers waiting; be ready and fully prepared before the scheduled departure time.
----------------------------------------------------------------------------------------------------------------------------------
This procedure will be reviewed annually and is subject to change. Any changes will be communicated to all employees promptly.For any questions or further assistance regarding this p, employees should contact the HR department at hr.nigeria@ignition633.org.