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Policy - Master Carpenter Standards

Section: Human Resource Policies 
Policy Owner: Ignition633 Ministries Nigeria Human Resources 
Policy Name: Master Carpenter Standards Policy  
Origination Date: October 2024 

Purpose
This policy establishes clear expectations for carpenters at Ignition633 Ministries Nigeria. This policy aims to foster a respectful, supportive, and growth-oriented environment that encourages effective communication, teamwork, and skill development. By outlining standards for listening, motivating, supervising, and providing feedback, this policy helps master carpenters build strong relationships with their teams, develop their employees’ strengths, and ensure work is completed to high standards.

Scope
This policy applies to master carpenters and all carpenters employed by Ignition633 Ministries Nigeria. It outlines essential behavioural and supervisory standards for effectively leading teams, addressing employee concerns, motivating performance, and promoting continuous development. 

Policy Statement
Learn To Listen
Listening means fully hearing what someone says instead of planning your response while they talk. When an employee raises a concern, listen fully before responding. Then, consider the facts and offer a respectful, supportive reply. Acknowledging their feelings shows them they are valued
As the intermediary between the campus director and employees, listening effectively will help you communicate problems and employee concerns more clearly to the director.

Motivate And Inspire
By motivating and inspiring your employees, you build personal connections and model moral behavior. Leading by example encourages them to adopt better techniques and interpersonal skills to succeed in their roles.

Reward Achievements
Rewards can help inspire employees to thrive in their careers. Rewards can come in many forms, including monetary raises, paid time off, or more growth opportunities. Rewards can also be helpful motivators for improvement. Discuss the need for a bonus time or staff reward with your director or HR.

Communicate
Communication involves more than just conversation; it includes positive body language, clear expectations, honesty, and supporting employees in reaching upper management. Be mindful of your body language and word choice, as they can greatly affect employee morale. Effective communication ensures everyone understands their role within the organization.

Provide Feedback
Feedback is a powerful motivator, requiring clear communication and insight into an employee's performance. Use monthly progress meetings to show employees where they stand and how close they are to their goals.

When addressing shortcomings, use phrases such as "I think we can improve here" or "This is an area I would like to see improvement in" to ensure professional relationships remain friendly and supportive.

Supervise Tasks to Ensure They are Carried Out Correctly; When Assigned
Don't just assign work to staff and abandon them to finish it, then return the next day to yell at them for failing to complete their tasks. Instead, always check in on them occasionally to see how they are doing and how much progress they are making with completing the task. This way, your staff will know they are not alone, and it will be easy for you to identify and rectify a mistake.

Recognize Strengths And Weaknesses
Identifying employees' strengths and weaknesses helps you support them effectively. Start by asking for their self-assessments and compare them with your observations. Assign tasks that bring out their strengths while addressing weaknesses. For example, a carpenter who excels at spotting imperfections but struggles with teamwork could work in quality control and collaborate on identifying issues and solutions, enhancing both skills

Focus On Employee Development
Making employee development a priority can benefit supervisors and employees alike. When employees excel and reach their goals or improve their skills, they become a more valuable asset to the ministry. The supervisor facilitates that improvement through honest feedback and a supportive environment. Employee development can include:
- Increasing job-related skills
- Offering education and training opportunities
- Improving teamwork
- Improving punctuality
- Developing honesty, respect, and communication skills

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This policy will be reviewed annually and is subject to change. Any changes will be communicated to all employees promptly. 

For any questions or further assistance regarding this policy, employees should contact the HR department at hr.nigeria@ignition633.org.