Policy - Laundry And Cleaning

Section: Human Resource Policies  
Policy Owner: Ignition633 Ministries Nigeria Human Resources  
Policy Name:  Laundry And Cleaning Policy   
Origination Date: December 2024 

Purpose
The laundry and cleaning policy establishes clear guidelines and expectations for maintaining a clean and hygienic living environment within Ignition633 Ministries Nigeria. 

Scope
This policy applies to all residents and personnel responsible for laundry and cleaning services within the ministries. It includes guidelines on the use of laundry facilities, housekeeping services, and the responsibilities of both residents and housekeeping staff. The policy also covers the frequency of cleaning, privacy considerations, and protocols for special cleaning requests to ensure effective and efficient cleaning service.

Policy Statement
Laundry
- The Ministry provides soap and detergent for all campus residents' washing.
- The laundry room is restricted to staff members and residents who don't live within campus premises.
- All residents who may need to do their laundry would have to hand them to the housekeeping and laundry department to do so for them.
- Residents may not operate laundry equipment without training and permission from the campus director or housekeeping supervisor. Untrained residents should do laundry at home if staff are unavailable

Cleaning
Frequency: Housekeeping services will be provided weekly to ensure a clean and hygienic environment.
- The housekeeping department cleans the residents' rooms on campus and the ‘boys' quarters according to their cleaning schedule. However, students will clean their apartments themselves.
-Housekeepers are responsible for cleaning residents' living spaces, including bedrooms, bathrooms, and any designated common areas within residential units.

Privacy: Housekeepers will respect residents' privacy and will not enter residential units without prior notice or consent, except in cases of emergency or when scheduled cleaning is agreed upon.
- Housekeepers will not move or handle residents' items unless requested to do so by the resident or in cases where it is necessary for cleaning purposes.

Resident cleaning Responsibilities
- Residents are responsible for maintaining a reasonable level of tidiness in their living spaces between housekeeping visits.
- Residents are encouraged to communicate specific cleaning preferences or concerns to the housekeeping staff or the designated contact person.
- Residents may submit special cleaning requests to the housekeeping staff. This request will be accommodated whenever possible.
--All residents are expected to cooperate with housekeeping staff and adhere to any guidelines or instructions provided to ensure effective and efficient cleaning services.

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This policy will be reviewed annually and is subject to change. Any changes will be communicated to all employees promptly.

For any questions or further assistance regarding this policy, employees should contact the HR department at hr.nigeria@ignition633.org